Once you receive your Jammowatch
The first thing to do is put your sim in and charge it.
With your watch package you will have a charger magnet, Cable to plug into a USB socket and a small screwdriver.
Simple set up
Steps to remember
1. Charge watch by connecting magnet charger to watch and plugging USB into a socket
2. Put sim in while watch is turned off the correct way like the picture below
3. Turn watch on by holding down power button for 7-8 seconds
4. Register on app by following steps
5. Put watch outside to pick up strong first satellite connection
Tips on buying a sim card
When purchasing your sim from any provider please make sure you ask that the pin is turned off as if sim needs a pin to activate , you will not be able to do this on the watch as you can't enter digits. You can always put the sim in to your own phone and in setting turns off pin as well if you like.
We also suggest asking mobile provider to activate it for you. Jammowatch supports all sim networks except Lycamobile and Virgin mobile
You really only need to top up with €10 to get started and every month the watch at max would use 100mb a month
for GPS and connecting to the app
After that your main expense will be voice calls, most parents keep an eye on this and hang up and ring the child back to conserve the credit.
Quick Reminder
If the SIM comes with a pre-set PIN code, it is important that this PIN code be removed. We recommend that you ask your SIM provider to do this before giving the SIM card to you. Otherwise, you would need to insert the SIM card into a phone which accepts a micro SIM card and remove it manually.
Instructions
1.Carefully unscrew the sim slot and take off the cover and insert the sim the right side up as indicated. You will see before unscrewing that there is a corner missing by bottom corner so remember this when putting the sim in. Dont force it just use the small screwdriver to gently push in til it clicks and stays place
You need a micro sim but if you have a nano sim dont worry as you can get an extender for it from any phone shop free if charge like the image below.
2. Then screw the cover back on and your done. Keep the little screw driver we gave you in case you need to change sims at any time
See a short video below on exactly how to do it
The first thing to do is put your sim in and charge it.
With your watch package you will have a charger magnet, Cable to plug into a USB socket and a small screwdriver.
Simple set up
Steps to remember
1. Charge watch by connecting magnet charger to watch and plugging USB into a socket
2. Put sim in while watch is turned off the correct way like the picture below
3. Turn watch on by holding down power button for 7-8 seconds
4. Register on app by following steps
5. Put watch outside to pick up strong first satellite connection
Tips on buying a sim card
When purchasing your sim from any provider please make sure you ask that the pin is turned off as if sim needs a pin to activate , you will not be able to do this on the watch as you can't enter digits. You can always put the sim in to your own phone and in setting turns off pin as well if you like.
We also suggest asking mobile provider to activate it for you. Jammowatch supports all sim networks except Lycamobile and Virgin mobile
You really only need to top up with €10 to get started and every month the watch at max would use 100mb a month
for GPS and connecting to the app
After that your main expense will be voice calls, most parents keep an eye on this and hang up and ring the child back to conserve the credit.
Quick Reminder
If the SIM comes with a pre-set PIN code, it is important that this PIN code be removed. We recommend that you ask your SIM provider to do this before giving the SIM card to you. Otherwise, you would need to insert the SIM card into a phone which accepts a micro SIM card and remove it manually.
Instructions
1.Carefully unscrew the sim slot and take off the cover and insert the sim the right side up as indicated. You will see before unscrewing that there is a corner missing by bottom corner so remember this when putting the sim in. Dont force it just use the small screwdriver to gently push in til it clicks and stays place
You need a micro sim but if you have a nano sim dont worry as you can get an extender for it from any phone shop free if charge like the image below.
2. Then screw the cover back on and your done. Keep the little screw driver we gave you in case you need to change sims at any time
See a short video below on exactly how to do it
Next step is to charge your Jammowatch
Simply plug your USB cable into a power outlet and attach to magnet strip as below. Leave it charge for half hour before setting up on the app.
Then turn the Jammowatch on and your good to go
Simply plug your USB cable into a power outlet and attach to magnet strip as below. Leave it charge for half hour before setting up on the app.
Then turn the Jammowatch on and your good to go
Next step is to download the SE tracker 2 app in the app stores. Just search for SE tracker 2 app
Theres a few handy images below on how to register. Its super easy and you can use your camera to scan your Jammowatch ID .
The main steps are to register with your ID email etc and childs name and choose English and Europe as location.
Big things remember is that the watch works in two ways:
One as phone for calls which should always be operational and always works. This is the reason we added call function to our tracker device as tracking can be unreliable if watch is indoors, in bad coverage location and cant reach the satellites to get GPS location. So with calls if its showing in accuracy you can call them.
Two is GPS and internet. You need data on your sim for the watch to connect to the app. If your not picking up a location or cant change settings as watch says not connected to network or offline. Then make sure you have data credit and bring watch outside to get a connection from satellites.
If your Jammo is on and not showing on the map or saying OFFLINE or not connected to the internet then you may need to do the below text commands as each network change their Access points regularly but please contact us first by emailing hi@jammowatch.com as it may be something simple like no credit or no data allowance.
We prefer to know of any difficulties as we can fix remotely times. So we dont recommend texting any commands unless you talk to us first.
Once your logged in and sim is showing good coverage text the below text command to the number you have in the watch based on what network you watch is on
Or just drop us a message on Facebook or email hi@jammowatch.com telling us what network your watch is on and we can do all this for you.
Just copy and paste this text commond pw,123456,ip,52.28.132.157,8001#
and text as normal just like attached
If its still showing offline you may need to set the network so just copy and paste the below depending on what network your on
Vodafone
pw,123456,apn,live.vodafone.com,,,27201#
Tesco mobile
pw,123456,apn,tescomobile.liffeytelecom.com,,,27211#
Eir.ie
pw,123456,apn,datamyeirmobile.ie,,,27211#
The Meteor
pw,123456,apn,ispmymeteor.ie,,,27211#
Three
pw,123456,apn,3ireland.ie,,,27211#
You can also send a Report text to the watch that will give you a full report
Just copy and paste the below and text as normal
pw,123456,ts#
After all this your good to go and add numbers etc
Then add an SOS number normally mum or dad, this means that when your child holds down the side button it will automatically ring this number and add few numbers in the phonebook
Once watch is turned on give it a few minutes to pick up your location. Ideally do this outside so it picks up a strong signal to start with. To do this press LOCATE and wait for message to confirm . If it says watch is offline or not connected to the internet then you sim is either has low signal or you may not have activated it.
If you are getting a message saying offline or not connected to the internet, please bring outside as the watch needs a strong first time satellite connection
If you need to change the time choose GMT and summer time as below image
The tracking works by GPS and at the end of the page theres a diagram of how it works. GPS can be tricky for indoor location as it needs line of sight for satellites to track.
You can also change the location schedule in the app. As below image.
You may need to change the time to summer time and you can do this via the app. Press summer time and GMT 0 and save.
If you have more than one watch you can use same app to register second watch by going to device list and adding another device.
To have fitness tracker working please go to Health and Steps and turn on switch
If you want to turn off direct call option on watch go to Switch setting in the app to turn it off
If you have any problems please contact us straight away on hi@jammowatch.com
Steps to remember
1. Charge watch
2. Put sim in while watch is off the correct way
3. Turn watch on by holding down power button for 7-8 seconds
4. Register on app
5. Put watch outside to pick up strong first satellite connection
6. If connection doesn't pick up send the text commands
How to register and add SOS and phonebook
App images on how to turn off LBS and tracking and time
